Six services. Clear scope.

Managed IT and help desk

Monitoring, patching, backups, and a person who already knows your setup, so a down PC does not take the day with it.

We watch the systems your people use. We patch them when it will not stop the work. We manage backups. We add accounts when someone joins and remove them when someone leaves.

On a shop floor, patches wait until the run is done. We schedule that work with you.

Included in the practice

• Monitoring
• Patching
• Backup management
• Device and account management
• Help desk
• Onboarding and offboarding

Cybersecurity

Practical controls on the devices and mailboxes where trouble usually starts, so one click does not become a shutdown.

Most incidents begin in email or on a laptop. The work is endpoint protection, email security, multi-factor authentication, and short training people will actually sit through. Complete adds 24/7 threat monitoring.

Tool categories we use: endpoint protection, email filtering, multi-factor authentication, backup, security awareness training, and, on Complete, 24/7 threat monitoring. The quote names the products. This site does not carry vendor badges.

Included in the practice

• Endpoint protection
• Email security
• Multi-factor authentication
• Security awareness training
• 24/7 threat monitoring on the Complete plan

CMMC readiness support

A clear picture of the gaps, and help closing them, so a prime's question has a documented answer.

This is for manufacturers and suppliers that handle controlled information. The work lines up with CMMC and NIST 800-171.

If you handle federal contract information but not controlled unclassified information, the bar is different. We say which one applies, in plain language.

The path is a readiness check, a gap review, a list of fixes, help with the written plan, and then ongoing support for the scope we agree on. If we take on part of the work, we write down what you own and what we own.

This is readiness support. We do not certify you. A formal assessment is performed by a C3PAO, not by Pritech. CMMC readiness support is scoped after your free readiness check. It is not folded into the per-user price.

Cloud and Microsoft 365

Mail, files, and accounts that match the people you employ, with the loose settings tightened.

We migrate, administer, sort licenses, and harden Microsoft 365. License fees are billed by Microsoft. They are not inside the per-user plan. We help you stop paying for seats nobody uses.

Included in the practice

• Migrations
• Administration
• Licensing guidance
• Security hardening

AI planning

A short list of where AI helps the real work, and a rule for where it must not go.

We look at the jobs your people already do. We say where a tool would save time, and where it would put customer data or controlled information at risk. Security comes first. We do not arrive with a catalog.

IT planning and strategy

A budget, a vendor list, and a quarterly review, so next year is a plan you have already seen.

This is the vCIO work: budgets, roadmaps, vendor management, and a quarterly review. It is included with Complete. On Essential and Core it is quoted separately.